Products purchased on Lycopenestore.com are shipped by Licofarma S.r.l. headquarter Via Lecce n.90/92 - 73013 Galatina (Lecce, IT), P.IVA 07321220720.
Products are dispatched by Express Courier GLS or TNT within 24 hours from receiving the payment.
If you choose to pay by bank transfer, the dispatch will take place only once the payment is received, therefore a delay might be experienced
Estimated deliveries exclude Saturdays, Sundays, public holidays and other specific cases (such as the event the recipient is not home, the delivery address is physically difficult to reach and others) directly attributed to the courier and independent from Lycopenestore.com.
Shipping costs are added on top of the order and are automatically calculated at the end of the buying process and before the payment.
Shipping costs with GLS express courrier:
• starting from € 7,32 per order
Shipping costs with TNT express courrier:
• starting from € 7,43 per order
In the event of payment upon receipt, an extra € 4,50 is added to the bill.
Upon delivery, it is the client’s responsibility to make sure that:
• the number of products in the box is the same number reported on the delivery document;
• the packaging is intact, not damaged, not wet or modified in general, including the sealing materials (e.g. tape).
Any damages or missing products must be immediately reported to the courier upon delivery, adding the wording “goods unchecked” to the document provided, and immediately confirmed through registered mail to: Licofarma S.r.l., headquarter Via Lecce n.90/92 - 73013 Galatina (Lecce, IT). This communication might also be anticipated via email to [email protected]
For more information on the shipping cost to the rest of the world, please email us on [email protected], or use the online form provided.